1. Data we collect
We collect the details you give us — name, email, phone number, recipient numbers and payment details — plus technical data such as device type, language and country needed to run the service.
Legal
Privacy Policy
Last updated: 1 January 2026
2. How we use it
To deliver your orders to operators, brands and billers, prevent fraud, provide customer support, meet legal obligations, and improve product and content relevance for your market.
3. Sharing
We share only what is required with mobile operators, gift card issuers, billers, payment providers and compliance partners. We never sell personal data.
4. Retention
Transaction records are retained as required by financial regulations in each market. Marketing preferences are kept until you withdraw consent.
5. Your rights
You can request access, correction, export or deletion of your data, and object to marketing at any time by contacting support@ankapay.com.
6. Security
Payments are processed by PCI-DSS compliant providers. Data is encrypted in transit and at rest, and access is limited to staff who need it.